BazaarCart Frequently Asked Questions
Q. What is the standard Delivery Period?
A: Our Standard Delivery Period is within 12-36 hours depending upon the order.& other various factors,96% of Deliveries are done within 24 hours and your order will be delivered to you in your preferred timing
Q. What is the best time to order so that we can receive goods as soon as possible ?
A: Late night or early morning before 9am. We Suggest you to order at least 2 days in prior so that you do not have to take the pain of going to costly supermarkets. As per Survey,Effective Planning can save you at least 2-3 thousand per month on grocery shopping
Q. What do I do if an item is defective (broken, leaking, expired)?
A: In case of any issues, you can always contact our Customer Care Number 8010-103-104 We have a no questions asked return policy for all products except perishable and dairy goods. In case you are not satisfied with a product received you can return it to the delivery personnel at the time of delivery or you can contact our customer support team and we will do the needful. We insist you check all the items at the point of delivery.Do Not Worry we are here for you only Your Wish Our Command !!!
Q. How do I return products purchased on BazaarCart.com?
A: Good once sold will be taken back if the product on arrival is damaged, expired, or faulty. Our supply crew checks the quality of all ordered products before they reach you. Products purchased on BazaarCart can be returned as per below only if unopened and in resaleable condition.
|Category||Damaged/ Expired/ Quality||Other Reasons|
|Dairy Products||At the time of Delivery||No return|
|Non Food||Intimation Within 5 days of delivery||No return|
|Packaged Food||Intimation Within 5 days of delivery||No return|
Q. How will I get my money back in case of a cancellation or return? What are the modes of refund?
A: The amount will be refunded to you via Cart Coins to use as store credit in your forthcoming purchases. You can also ask for cash refund if your order was above Rs 500. In case of credit card payments we can also credit the money back to your credit/debit card or NetBanking which takes upto 10-15 working days to feature in your statement. Please contact customer support for any further assistance regarding this issue.
Q. In what cases my order will be cancelled by BazaarCart.com?
A: If any transaction is done which is violating the terms and conditions of the website or any kind of fraud or violation of any coupon policy or in any other case deemed fit by BazaarCart.com. BazaarCart.com Reserves the right to cancel any order on it's discretion BazaarCart.com Reserves the right to withdraw the facility of COD Payment from any customer
Q. How can I cancel my entire order?
A: Please contact our customer support by email cs@BazaarCart.com or you can call us on 8010-103-104 in case you wish to cancel the order. On receipt of the cancellation notice we shall cancel the order and refund the entire amount.
Q. How can I cancel items in my order?
A: One can cancel an item by calling our Customer Care Number 8010-103-104 or send an email at firstname.lastname@example.org but one can not cancel the items in the order in which coupon is applied.If There is any Quality Issue we will be happy to replace the product.